Privacy Policy

Last updated: July 2024

This Privacy Policy explains how mist-pulse collects, uses, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and ensuring transparency in our data practices.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you complete our enrolment forms
• Email address for communication purposes
• Course preferences and educational interests
• Any additional information you choose to share in message fields

We also automatically collect certain technical information when you visit our website:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and responding to your enrolment requests
• Communicating with you about courses, schedules, and updates
• Improving our website and educational programmes
• Analysing website usage patterns to enhance user experience
• Complying with legal obligations

Legal Basis for Processing

Under the UK General Data Protection Regulation, we process your personal data based on:

• Consent: When you submit enquiry forms or subscribe to communications
• Contractual necessity: When processing is required to deliver services you have requested
• Legitimate interests: For improving our services and website functionality

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

• Service providers who assist with website hosting and email delivery, bound by confidentiality agreements
• Legal authorities when required by law or to protect our rights

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for three years following your last interaction with us.

Your Rights

Under data protection law, you have rights including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data in certain circumstances
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your information is primarily stored within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

mist-pulse
47 Chancery Lane
London WC2A 1PL
United Kingdom

Email: [email protected]